Dear Intelocate Users,

The ongoing Microsoft 365 service disruption may be affecting email between your organization and Intelocate, as well as other systems you rely on. It looks like some of their services are being restored, but older emails may take longer to receive. Here's how the Microsoft outage may have affected you:

• Notifications from Intelocate may be delayed or may not reach your Outlook inboxes.

• Requests sent to Intelocate by email from your MS Outlook may not come through.

Intelocate is available and running without interruption. Work orders, tasks, inspections, approvals and reports are being created and updated as usual, and your data is fully intact.

To stay on top of your work in the meantime:

• Log in to Intelocate directly to see new assignments, approvals, and updates in real time.

• Submit new requests in Intelocate instead of by email.

• Share this with your team so no one waits on an email.

• For anything time-sensitive, reach out, and we'll help you prioritize.

Once Microsoft restores service, we recommend a quick review of open items in Intelocate to make sure nothing was missed.

We're monitoring closely and will update once delivery is back to normal.