Rapports de Problèmes

Éliminez les devinettes de la déclaration et de la résolution des problèmes

Éliminez les devinettes de la déclaration et de la résolution des problèmes

Éliminez les devinettes de la déclaration et de la résolution des problèmes

Éliminez les devinettes de la déclaration et de la résolution des problèmes

Éliminez les devinettes de la déclaration et de la résolution des problèmes

Qu'il s'agisse d'un service d'assistance, d'un centre de support, d'une gestion des incidents, d'une gestion des cas, d'une billetterie, d'une résolution des problèmes ou d'un système de gestion des installations, Intelocate gère tout cela avec facilité. Notre tableau de bord unique permet aux employés de communiquer directement sur les problèmes, en évitant l'encombrement des e-mails et les appels ou réunions chronophages.

Améliorer la Clarté

Minimiser les Redondances

Optimiser la Communication

Identifier les Tendances

paperwork at the office
paperwork at the office
paperwork at the office
paperwork at the office
paperwork at the office
paperwork at the office
paperwork at the office

Automatisation de Billets de Problème

Configurer un routage prédéfini pour les catégories de billets, dirigeant-les vers le personnel approprié. L'automatisation des SLA marque les billets en retard s'ils ne sont pas résolus à temps.

Créer des Tâches à Partir de Problèmes

Intelocate facilite la création de nouvelles tâches et l'ajout de sous-tâches à partir de tickets de problème existants en un clic, assurant une utilisation intuitive de notre système de gestion des tâches.

Simplifier Communication Problèmes

Intelocate attache les communications au ticket de problème, simplifiant les demandes de détails, photos ou vidéos pour accélérer la résolution, évitant le chaos des e-mails.

Faciliter Communication Fournisseurs

Avec SMARTemail, vendeurs communiquent directement dans les tickets, même sans utiliser la plateforme, gardant les discussions centrées et accessibles.

Renforcer la Responsabilisation

Suivez l'état de tous les tickets dans Intelocate, favorisant la responsabilité et offrant aux gestionnaires une vue claire des problèmes traités ou négligés.

Cultiver une Culture d'Entreprise Positive

Tickets de problème traités renforcent une culture d'entreprise saine. Employés à l'aise pour signaler des problèmes, apprécient pouvoir exprimer leurs préoccupations.

Conception Conviviale

L'interface d'Intelocate permet à tous de signaler des problèmes, améliorant les opérations et fournissant des informations précises pour le siège social et les gestionnaires régionaux/de district.

Potentiel Illimité

La fonction de signalement des problèmes d'Intelocate offre plusieurs utilisations, comme le feedback client ou la demande de fonctionnalités. Avec une personnalisation complète, les possibilités sont infinies!

Intelocate est approuvé par des entreprises comme

Intelocate est approuvé par des entreprises comme

Intelocate est approuvé par des entreprises comme

Intelocate est approuvé par des entreprises comme

Intelocate est approuvé par des entreprises comme

Intelocate est approuvé par des entreprises comme

Intelocate est approuvé par des entreprises comme

Vous demandez si Intelocate convient à votre organisation?

Réserver une discussion pour discuter de vos besoins, et expliquer les façons dont Intelocate peut aider à introduire des efficacités dans vos processus!

Vous demandez si Intelocate convient à votre organisation?

Réserver une discussion pour discuter de vos besoins, et expliquer les façons dont Intelocate peut aider à introduire des efficacités dans vos processus!

Vous demandez si Intelocate convient à votre organisation?

Réserver une discussion pour discuter de vos besoins, et expliquer les façons dont Intelocate peut aider à introduire des efficacités dans vos processus!

Vous demandez si Intelocate convient à votre organisation?

Réserver une discussion pour discuter de vos besoins, et expliquer les façons dont Intelocate peut aider à introduire des efficacités dans vos processus!

Vous demandez si Intelocate convient à votre organisation?

Réserver une discussion pour discuter de vos besoins, et expliquer les façons dont Intelocate peut aider à introduire des efficacités dans vos processus!

Vous demandez si Intelocate convient à votre organisation?

Réserver une discussion pour discuter de vos besoins, et expliquer les façons dont Intelocate peut aider à introduire des efficacités dans vos processus!

Vous demandez si Intelocate convient à votre organisation?

Réserver une discussion pour discuter de vos besoins, et expliquer les façons dont Intelocate peut aider à introduire des efficacités dans vos processus!

Découvrez Plus de Fonctionnalités Intelocate

Découvrez Plus de Fonctionnalités Intelocate

Découvrez Plus de Fonctionnalités Intelocate

Intelocate est rempli de fonctionnalités puissantes pour vous aider à rationaliser votre entreprise multi-sites - découvrez certaines de nos autres fonctionnalités clés ci-dessous.

Gestion des Tâches

Concevez facilement des tâches et des projets, en les assignant à des individus, des équipes, des emplacements spécifiques ou à toute votre organisation.

Communications

Communiquez de façon transparente, avec toute la correspondance enregistrée dans sa tâche ou son billet de problème respectif, assurant une transparence complète.

Plus de Fonctionnalités

Au-delà de nos fonctionnalités de base, Intelocate propose une gamme croissante d'outils conçus pour optimiser et rationaliser vos opérations.

Ce Que Disent Les Clients D'Intelocate

  • “As the majority of our employees work the retail sales floor, being able to review all outstanding issues in one single place is vital to completing tasks on time so those of us in the Corporate Office can get the responses and feedback we need.”

    Jennifer D

    Director of Sales Execution

  • “Intelocate is a partner that we can rely on to help us reduce complexity, get issues resolved, and tasks completed. Since integrating the platform, we’ve seen major benefits across the entire organization.”

    Jason B

    Chief Operating Officer

  • “This incredible tool has helped our organization increase productivity and maximize time management across our entire company. We love it, and would recommend it for any business!”

    Attique R

    Director of Operations

  • “Intelocate has helped us to streamline communications with stores for supply order requests, maintenance requests, and much more. It has greatly reduced requests through email, which was our primary objective.”

    Danielle L

    Project Lead, Operations

  • “Intelocate has worked well for us, allowing automation of planned preventative maintenance and statutory legal H&S checks in our stores. The mobile application allows us to view data on the go and has been a game changer for regional managers“

    Paul M

    Health & Safety Manager

  • “Intelocate is a critical platform for our Operations Department. Once issues are logged we allocate to the relevant team for resolution within our agreed deadlines. Our experience with Intelocate has been great, and one that we are very happy with.”

    Stephen N

    Operations Support Manager

  • “Intelocate makes it simple to navigate, sort, assign and execute follow-up on a variety of tasks and/or issues. It has helped me to better manage cumbersome tasks and issues that would otherwise be flooding my e-mail inbox, or having me bombarded with texts and calls.”

    Jeremy B

    Region Manager

  • “Intelocate allows us to quickly and accurately submit issue tickets and has greatly reduced issue resolution time, leading to an increase in employee satisfaction as they can quickly see the status of reported issues.”

    Drew D

    District Manager

  • “Intelocate has reduced the time spent dealing with issue resolution across the business. As a result, we have learnt about new issues as users feel more confident (and it takes less time) to log other issues as they come up.”

    Rupert B

    Central Operations Manager

Ce Que Disent Les Clients D'Intelocate

  • “As the majority of our employees work the retail sales floor, being able to review all outstanding issues in one single place is vital to completing tasks on time so those of us in the Corporate Office can get the responses and feedback we need.”

    Jennifer D

    Director of Sales Execution

  • “Intelocate is a partner that we can rely on to help us reduce complexity, get issues resolved, and tasks completed. Since integrating the platform, we’ve seen major benefits across the entire organization.”

    Jason B

    Chief Operating Officer

  • “This incredible tool has helped our organization increase productivity and maximize time management across our entire company. We love it, and would recommend it for any business!”

    Attique R

    Director of Operations

  • “Intelocate has helped us to streamline communications with stores for supply order requests, maintenance requests, and much more. It has greatly reduced requests through email, which was our primary objective.”

    Danielle L

    Project Lead, Operations

  • “Intelocate has worked well for us, allowing automation of planned preventative maintenance and statutory legal H&S checks in our stores. The mobile application allows us to view data on the go and has been a game changer for regional managers“

    Paul M

    Health & Safety Manager

  • “Intelocate is a critical platform for our Operations Department. Once issues are logged we allocate to the relevant team for resolution within our agreed deadlines. Our experience with Intelocate has been great, and one that we are very happy with.”

    Stephen N

    Operations Support Manager

  • “Intelocate makes it simple to navigate, sort, assign and execute follow-up on a variety of tasks and/or issues. It has helped me to better manage cumbersome tasks and issues that would otherwise be flooding my e-mail inbox, or having me bombarded with texts and calls.”

    Jeremy B

    Region Manager

  • “Intelocate allows us to quickly and accurately submit issue tickets and has greatly reduced issue resolution time, leading to an increase in employee satisfaction as they can quickly see the status of reported issues.”

    Drew D

    District Manager

  • “Intelocate has reduced the time spent dealing with issue resolution across the business. As a result, we have learnt about new issues as users feel more confident (and it takes less time) to log other issues as they come up.”

    Rupert B

    Central Operations Manager

Ce Que Disent Les Clients D'Intelocate

  • “As the majority of our employees work the retail sales floor, being able to review all outstanding issues in one single place is vital to completing tasks on time so those of us in the Corporate Office can get the responses and feedback we need.”

    Jennifer D

    Director of Sales Execution

  • “Intelocate is a partner that we can rely on to help us reduce complexity, get issues resolved, and tasks completed. Since integrating the platform, we’ve seen major benefits across the entire organization.”

    Jason B

    Chief Operating Officer

  • “This incredible tool has helped our organization increase productivity and maximize time management across our entire company. We love it, and would recommend it for any business!”

    Attique R

    Director of Operations

  • “Intelocate has helped us to streamline communications with stores for supply order requests, maintenance requests, and much more. It has greatly reduced requests through email, which was our primary objective.”

    Danielle L

    Project Lead, Operations

  • “Intelocate has worked well for us, allowing automation of planned preventative maintenance and statutory legal H&S checks in our stores. The mobile application allows us to view data on the go and has been a game changer for regional managers“

    Paul M

    Health & Safety Manager

  • “Intelocate is a critical platform for our Operations Department. Once issues are logged we allocate to the relevant team for resolution within our agreed deadlines. Our experience with Intelocate has been great, and one that we are very happy with.”

    Stephen N

    Operations Support Manager

  • “Intelocate makes it simple to navigate, sort, assign and execute follow-up on a variety of tasks and/or issues. It has helped me to better manage cumbersome tasks and issues that would otherwise be flooding my e-mail inbox, or having me bombarded with texts and calls.”

    Jeremy B

    Region Manager

  • “Intelocate allows us to quickly and accurately submit issue tickets and has greatly reduced issue resolution time, leading to an increase in employee satisfaction as they can quickly see the status of reported issues.”

    Drew D

    District Manager

  • “Intelocate has reduced the time spent dealing with issue resolution across the business. As a result, we have learnt about new issues as users feel more confident (and it takes less time) to log other issues as they come up.”

    Rupert B

    Central Operations Manager

Ce Que Disent Les Clients D'Intelocate

  • “As the majority of our employees work the retail sales floor, being able to review all outstanding issues in one single place is vital to completing tasks on time so those of us in the Corporate Office can get the responses and feedback we need.”

    Jennifer D

    Director of Sales Execution

  • “Intelocate is a partner that we can rely on to help us reduce complexity, get issues resolved, and tasks completed. Since integrating the platform, we’ve seen major benefits across the entire organization.”

    Jason B

    Chief Operating Officer

  • “This incredible tool has helped our organization increase productivity and maximize time management across our entire company. We love it, and would recommend it for any business!”

    Attique R

    Director of Operations

  • “Intelocate has helped us to streamline communications with stores for supply order requests, maintenance requests, and much more. It has greatly reduced requests through email, which was our primary objective.”

    Danielle L

    Project Lead, Operations

  • “Intelocate has worked well for us, allowing automation of planned preventative maintenance and statutory legal H&S checks in our stores. The mobile application allows us to view data on the go and has been a game changer for regional managers“

    Paul M

    Health & Safety Manager

  • “Intelocate is a critical platform for our Operations Department. Once issues are logged we allocate to the relevant team for resolution within our agreed deadlines. Our experience with Intelocate has been great, and one that we are very happy with.”

    Stephen N

    Operations Support Manager

  • “Intelocate makes it simple to navigate, sort, assign and execute follow-up on a variety of tasks and/or issues. It has helped me to better manage cumbersome tasks and issues that would otherwise be flooding my e-mail inbox, or having me bombarded with texts and calls.”

    Jeremy B

    Region Manager

  • “Intelocate allows us to quickly and accurately submit issue tickets and has greatly reduced issue resolution time, leading to an increase in employee satisfaction as they can quickly see the status of reported issues.”

    Drew D

    District Manager

  • “Intelocate has reduced the time spent dealing with issue resolution across the business. As a result, we have learnt about new issues as users feel more confident (and it takes less time) to log other issues as they come up.”

    Rupert B

    Central Operations Manager

Ce Que Disent Les Clients D'Intelocate

  • “As the majority of our employees work the retail sales floor, being able to review all outstanding issues in one single place is vital to completing tasks on time so those of us in the Corporate Office can get the responses and feedback we need.”

    Jennifer D

    Director of Sales Execution

  • “Intelocate is a partner that we can rely on to help us reduce complexity, get issues resolved, and tasks completed. Since integrating the platform, we’ve seen major benefits across the entire organization.”

    Jason B

    Chief Operating Officer

  • “This incredible tool has helped our organization increase productivity and maximize time management across our entire company. We love it, and would recommend it for any business!”

    Attique R

    Director of Operations

  • “Intelocate has helped us to streamline communications with stores for supply order requests, maintenance requests, and much more. It has greatly reduced requests through email, which was our primary objective.”

    Danielle L

    Project Lead, Operations

  • “Intelocate has worked well for us, allowing automation of planned preventative maintenance and statutory legal H&S checks in our stores. The mobile application allows us to view data on the go and has been a game changer for regional managers“

    Paul M

    Health & Safety Manager

  • “Intelocate is a critical platform for our Operations Department. Once issues are logged we allocate to the relevant team for resolution within our agreed deadlines. Our experience with Intelocate has been great, and one that we are very happy with.”

    Stephen N

    Operations Support Manager

  • “Intelocate makes it simple to navigate, sort, assign and execute follow-up on a variety of tasks and/or issues. It has helped me to better manage cumbersome tasks and issues that would otherwise be flooding my e-mail inbox, or having me bombarded with texts and calls.”

    Jeremy B

    Region Manager

  • “Intelocate allows us to quickly and accurately submit issue tickets and has greatly reduced issue resolution time, leading to an increase in employee satisfaction as they can quickly see the status of reported issues.”

    Drew D

    District Manager

  • “Intelocate has reduced the time spent dealing with issue resolution across the business. As a result, we have learnt about new issues as users feel more confident (and it takes less time) to log other issues as they come up.”

    Rupert B

    Central Operations Manager

Ce Que Disent Les Clients D'Intelocate

  • “As the majority of our employees work the retail sales floor, being able to review all outstanding issues in one single place is vital to completing tasks on time so those of us in the Corporate Office can get the responses and feedback we need.”

    Jennifer D

    Director of Sales Execution

  • “Intelocate is a partner that we can rely on to help us reduce complexity, get issues resolved, and tasks completed. Since integrating the platform, we’ve seen major benefits across the entire organization.”

    Jason B

    Chief Operating Officer

  • “This incredible tool has helped our organization increase productivity and maximize time management across our entire company. We love it, and would recommend it for any business!”

    Attique R

    Director of Operations

  • “Intelocate has helped us to streamline communications with stores for supply order requests, maintenance requests, and much more. It has greatly reduced requests through email, which was our primary objective.”

    Danielle L

    Project Lead, Operations

  • “Intelocate has worked well for us, allowing automation of planned preventative maintenance and statutory legal H&S checks in our stores. The mobile application allows us to view data on the go and has been a game changer for regional managers“

    Paul M

    Health & Safety Manager

  • “Intelocate is a critical platform for our Operations Department. Once issues are logged we allocate to the relevant team for resolution within our agreed deadlines. Our experience with Intelocate has been great, and one that we are very happy with.”

    Stephen N

    Operations Support Manager

  • “Intelocate makes it simple to navigate, sort, assign and execute follow-up on a variety of tasks and/or issues. It has helped me to better manage cumbersome tasks and issues that would otherwise be flooding my e-mail inbox, or having me bombarded with texts and calls.”

    Jeremy B

    Region Manager

  • “Intelocate allows us to quickly and accurately submit issue tickets and has greatly reduced issue resolution time, leading to an increase in employee satisfaction as they can quickly see the status of reported issues.”

    Drew D

    District Manager

  • “Intelocate has reduced the time spent dealing with issue resolution across the business. As a result, we have learnt about new issues as users feel more confident (and it takes less time) to log other issues as they come up.”

    Rupert B

    Central Operations Manager