Last Updated:
AI Subprocessors
Last Updated: May 2026
This page lists the third-party providers that Intelocate (Spinmetry Inc. d/b/a Intelocate) may engage to deliver AI-powered features within the Service. It is maintained in accordance with our AI Features Addendum and Privacy Policy.
Current AI Subprocessors
Category | Provider | Purpose |
|---|---|---|
Large Language Model (LLM) | Natural language processing, issue classification, analytics generation | |
Cloud Infrastructure | Amazon AWS | Hosting and compute infrastructure for AI feature delivery |
How We Manage Subprocessors
Switching providers within a category
When we switch providers within the same category, we update this page promptly so it always reflects our current providers.
Adding a new category
We will notify existing customers by email at least 30 days before engaging a provider in a category not listed above.
Data protections
All providers listed above are bound by data processing agreements that prohibit the use of Customer Data for model training, require encryption in transit, and mandate prompt breach notification.
Questions
For questions about our AI subprocessors or data processing practices, contact us at legal@intelocate.com.
This page is updated as subprocessors change. Existing customers will be notified of material changes in accordance with their agreement with Intelocate.
The Intelocate team is always keeping up to date with the latest developments in business efficiency, and we’re constantly adding new ideas to help you streamline your day-to-day operations and get the most out of the Intelocate platform.
