The New Nature of Work

By Intelocate on March 8, 2021

A busy city street

We’ve had great success, building and iterating our software. We’ve been blessed with great clients that love the software and embraced us.

The work landscape is changing. We as a society have started to do things differently from what we used to do ten years ago, maybe even five years ago. Certainly during the current pandemic conditions, wherever you are – the way you’ve done business has changed. These behaviors have created a very different approach to working and doing business

 We were already doing things differently pre-pandemic.

The sharing economy was thriving before the pandemic but it’s in full bloom now. Take, for example, Airbnb, Uber, or Upwork. These companies have changed how people work and communicate on a social and transactional level. Both are commercial transactions that are transparent and represent a different methodology for how our relationships and business transactions are conducted.

Visibility clears the way for clarity.

Today’s sharing economy is all about visibility. Anyone else who uses apps like Uber or Airbnb is used to doing business out in the open, in transparent conditions. Who you have done business with, where you have done business, and how successful your transaction was. The “work” you do is highly visible and on display. Everyone can see it. You get rated for what you’ve done, and you’re also applauded immediately for good experiences and transactions.,

Now take that and take one step backward to look at a bigger picture. Think of the customer journey…in the new generation where they’ve grown up with technology, they’re designed to find the fastest way to achieving whatever they’re intending to do. However, because of transparency, there is also a great sense of ownership of resources and constraints. This leads to a sense of frugalness or thriftiness to the way the digitally native do things.

Overall, there is a heightened sense of measurement and accountability. Tools that can support visibility promote alignment and agility.

From there, think of how the nature of work needs to be different.

There is a direct nature to which the new generation approaches tasks or to-do items. They’re not wired to follow lengthy processes nor are they inclined to take the long way to get anywhere they would like to go. They are built to pick up apps and use them, often testing and dropping apps that don’t show productivity right away.

Adopting simple and straightforward actions that capture these traits has certainly helped us build a platform that addresses and complements the new way of working.

Yulia shared her thoughts as the maiden blog for This Commerce Life site–where she is a favourite guest. This Commerce Life is an Ecommerce, business, and marketing podcast that shares success stories that inspire! Check them out at

Share This Article

Related Posts

An engineer works on a problem while holding an iPad

How to Send Updates on Health and Safety that get Noticed

Health and safety is a critical part of any business. Keeping employees safe and keeping them informed plays a significant role in company culture and…

A series of chat illustrations overlay a city scape

Sharpen your Multi-Location Communication Skills

Sharpen your metaphoric pencils and optimize your multi-location business’s communication skills. Keeping teams connected and communicating is the backbone to any good multi-location business.

A group of wooden pegs shaped like people with interconnecting lines

Doing More with Less Has Never Been More Important

Intelocate’s VP of Sales Tim McLaughlin examines the changing landscape of the retail business, and how efficient processes are required to get the most out…

Yulia Vasilyeva working with two Intelocate team members

Great Changes in Global Tech – Intelocate CEO’s Interview with RosBalt

Intelocate’s CEO Yulia Vasilyeva recently had the opportunity to speak with Tatyana Khruleva at RosBalt about technology businesses and how the global tech landscape is…


Intelocate leads the conversation in Operational Excellence

In June 2018, Intelocate organized an event dedicated to operational efficiency in the retail industry at the High Commission of Canada in Trafalgar Square, London,…

A woman holding colourful shopping bags walks off an escalator

Preparing for Another Holiday Season of Labour Shortages

The retail labour shortage isn’t going away anytime soon, and it’s likely to prove a major stressor in the coming months. We’ve drawn up some…