Intelocate is Always Expanding and Improving
There’s a lot more to Intelocate than Task Management, Issue Reporting, and Centralized Communications. We are constantly improving our platform with additional functionality to provide even more ways for organizations to maximize efficiency. Our development team is always looking for ways to extend the platform, with regular updates focusing on invaluable feedback from our customers.

We’ve got a solution for you

Workflows & Automations
Boost efficiency with configurable workflows and automations, ensuring issue tickets are automatically routed to the appropriate person or department.
Assign Users to Categories as Viewers or Approvers
Assign users as viewers or approvers to specific categories. Viewers receive notifications for submitted tickets, while approvers must verify tasks before marking them complete.
SLA Automation
Add an agreed ticket timeline for assignments to departments or vendors with SLAs, and configure automations to flag tasks as overdue if the timeline is exceeded.

Form Builder
Utilize Intelocate’s powerful form builder to streamline tasks and issue tickets, minimizing back-and-forths and expediting issue resolution.
Gather Supplementary Information
Attach forms to issue tickets for users to provide additional details, such as troubleshooting confirmation or photo/video uploads.
Conditional Logic
Employ conditional logic in forms to display different information or questions based on user responses, creating interactive issue tickets that guide users through potential solutions.

Detailed Reports
Generate in-depth reports using powerful filters and user-friendly export options, saving your management team hours of work each week.
Action Reports
Create granular or high-level reports on categories, locations, or the entire organization. Export reports as CSV files for external processing.
Weekly Reports
Automatically generate weekly reports for issue tickets, tasks, user engagement, and overdue actions, ideal for weekly management meetings.

Integrations & API
Integrate Intelocate with your existing tools via API*, ensuring access to the freshest data and avoiding the need to manage multiple databases. Perfect for organizations that already have a “system of truth”.
Location APIs
If your location data is managed elsewhere, integrate Intelocate integrate* to ensure that the latest information is available when you need it.
People APIs
Integrate* Intelocate with existing HR systems / people management systems for seamless data access and staff location updates.
*Please Note: Intelocate requires the availability of third party APIs for integrations

Vendor Management
Intelocate allows you to add vendors as users to the platform, without additional cost. You decide what they can access, and have the option of setting them up as email users only via SMARTemail. This versatility allows you to have full control over how vendors use the system.
SMARTemail
SMARTemail allows users or vendors respond to tasks or issue tickets directly from their email, automatically categorizing responses within Intelocate for streamlined user engagement and operations.
Vendor Budget Management
Request quotes from vendors, assigning task budgets for inclusion in Financial Reports by Location. Budget information is hidden from vendors but visible to administrators and assigned users.
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Wondering if Intelocate is right for your organization?
Let’s book a chat to discuss your needs, and explain the ways in which Intelocate can help introduce efficiencies to your processes!
Explore More Intelocate Features
Intelocate is packed full of powerful features to help you streamline your organization’s day-to-tay operations – check out some of our other key features below.
Task Management
Effortlessly design tasks and projects, assigning them to individuals, teams, specific locations, or your entire organization.
Issue Reporting
Create custom categories to monitor issues, with automatically assignment to the relevant department or personnel.
Communications
Communicate seamlessly, with all correspondence logged in its respective task or issue ticket, ensuring complete transparency.