Category: Articles

The Human Cost of Organizational Inefficiency

Efficiency isn’t about cutting jobs; it’s the guardian of the workforce. We look at how embracing it can secure both business and employee futures.

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Outdated Issue Resolution Processes are a Major Problem

We take a look at the problems with traditional issue resolution processes, the major reduction in efficiency they cause, and propose some solutions

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The Role of AI in Empowering Frontline Staff

As AI continues to push its way into everyday use, many questions remain unanswered, but it does hold major potential to empower frontline staff…

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Single Source of Truth – An Operational Super Power

Discover how a single source of truth can prove transformative for data management, increasing efficiencies, and unlocking productivity organization-wide

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Reimagining Retail Operations: The Urgency of Efficiency

In the post-COVID reality of multi-location business, establishing true operational efficiency is now crucial for long-term success,

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How to Get the Most from a New Operations Platform

There comes a time in most organizations’ lifetimes when it becomes abundantly clear that the existing operations solution just isn’t cutting it any more. Maybe…

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Top Tips for Effective Retail Task Management

Effective task management is key for any retail business, so we’ve compiled some tips to help you get your processes in order!

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Preparing for Another Holiday Season of Labour Shortages

The retail labour shortage isn’t going away anytime soon, and it’s likely to prove a major stressor in the coming months. We’ve drawn up some…

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Help Desk or Hindrance?

As the way we do business continues to evolve, it’s important to ensure that your issue reporting and resolution processes remain in tune with your…

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Why Having a Single Source of Truth for Your Data Matters

Getting the most out of your data is essential to running a smooth organization, but with so many disconnected platforms in use across different departments,…

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Doing More with Less Has Never Been More Important

Intelocate’s VP of Sales Tim McLaughlin examines the changing landscape of the retail business, and how efficient processes are required to get the most out…

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How Customer Success Shapes the Intelocate Experience

It’s a line you’ve no doubt heard before, but at Intelocate we really mean it – our customers’ success is key to everything we do.…