Intelocate is Built to Fit Your Organization's Structure
Our team’s extensive knowledge and experience have taught us that no two business structures are the same. That’s why we’ve designed Intelocate to be highly customizable and compatible with your unique setup.
No matter your head office departments or location structures, our Customer Success team will assist you in deploying an environment that aligns with your business and maximizes efficiency across the board.
Moreover, Intelocate offers unparalleled customization flexibility whether you’re on day one, or day one thousand!
Operations
- Assign daily tasks to all or select locations
- Establish workflows and automation for each department
- Effortlessly track compliance, SLAs, and KPIs
C-Suite
- Maintain visibility across the entire organization
- In-depth custom reporting
- Consolidate your tech stack and save money
Marketing
- Assign marketing-related tasks to locations
- Receive marketing-focused issues or requests
- Ensure compliance through custom checklists and media uploads
Merchandising
- Communicate product placement and updates
- Conduct location-based audits
- Increase visibility into merchandising-related issues
Human Resources
- Manage onboarding and exit processes
- Set up employee data integrations
- Mark issue and request tickets as confidential
Finance / Accounting
- Add budget and actual information to any tickets
- Generate custom spending reports
- Add vendors to Intelocate at no extra cost
Loss Prevention
- Ensure all necessary details are provided for LP-related tickets
- Conduct audits to uncover trends across locations, districts, and organizations
- Ensure that all necessary assignments automatically include LP team members
Information Technology
- Ensure all IT tickets are being assigned accordingly
- Offer potential troubleshooting steps while collecting data through our custom form creator
- Assign SLAs to individual IT ticket types for appropriate resolution timelines
All Other Departments
At Intelocate we understand that every business has its own unique structure, even those operating within the same industry. Our platform has been built to offer our users full customization, allowing it to adapt to the nuances of each organization with ease and precision.
Platform Features
Intelocate is packed full of powerful features to help you streamline your organization’s day-to-day operations – check out some of our other key features below.
Task Management
Effortlessly design tasks and projects, assigning them to individuals, teams, specific locations, or your entire organization.
Issue Reporting
Create custom categories to monitor issues, with automatically assignment to the relevant department or personnel.
Communications
Communicate seamlessly, with all correspondence logged in its respective task or issue ticket, ensuring complete transparency.
More Features
Beyond our core features, Intelocate offers a growing range of tools designed to optimize and streamline your operations.
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Wondering if Intelocate is right for your organization?
Let’s book a chat to discuss your needs, and explain the ways in which Intelocate can help introduce efficiencies to your processes!
What Intelocate Customers Say
As the majority of our employees work the retail sales floor, being able to review all outstanding issues in one single place is vital to completing tasks on time so those of us in the Corporate Office can get the responses and feedback we need.
Intelocate has reduced the time spent dealing with issue resolution across the business. As a result, we have learnt about new issues as users feel more confident (and it takes less time) to log other issues as they come up.
Intelocate is a partner that we can rely on to help us reduce complexity, get issues resolved, and tasks completed. Since integrating the platform, we’ve seen major benefits across the entire organization.
Intelocate allows us to quickly and accurately submit issue tickets and has greatly reduced issue resolution time, leading to an increase in employee satisfaction as they can quickly see the status of reported issues.
As a District Manager, Intelocate has improved my ability to do my job. It provides a clean interface for execution and validation of the work that my employees do. It has certainly given me the ability to manage more efficiently from afar.
Intelocate has worked well for us, allowing automation of planned preventative maintenance and statutory legal H&S checks in our stores. The mobile application allows us to view data on the go and has been a game changer for regional managers
Intelocate makes it simple to navigate, sort, assign and execute follow-up on a variety of tasks and/or issues. It has helped me to better manage cumbersome tasks and issues that would otherwise be flooding my e-mail inbox, or having me bombarded with texts and calls.
Intelocate allows us to bring task management, issue resolution, and communication together under a single platform, making it easy for everyone in the WOW! family
Intelocate allows us to stay on top of issue reporting, task management, and communications within a single application, reducing operational complexity
Intelocate is a critical platform for our Operations Department. Once issues are logged we allocate to the relevant team for resolution within our agreed deadlines. Our experience with Intelocate has been great, and one that we are very happy with.